Delete your Crux Club account

In the app

1. Open Crux Club and go to Profile, then Settings.
2. Tap Delete account and confirm.

You're signed out straight away and your account is deleted.

If you're the only owner of a gym on Crux Club, add another owner first, or email us and we'll handle it.

Without the app

Email support@cruxclubclimbing.app from the address you sign in with and ask us to delete your account. If you sign in with Apple or Google, email us from the address on that Apple or Google account (for Apple's Hide My Email, from the address it forwards to) and tell us your username. We'll confirm and delete it within 30 days.

What's deleted

Your profile, posts and their media, comments, messages and their photos, likes, "Was this beta helpful?" votes, follows, friends, friend invites, gym memberships, gym presence, gym keys, body details, suggestions, gym staff roles, blocks, notifications, preferences, push tokens and sign-in.

What's kept

• Logbook ascents and sessions, with your identity removed and notes cleared, so gym statistics stay correct.
• If a report about your content is open, a private snapshot of the reported content for 90 days, for moderation only.
• Reports you filed, facility suggestions you sent and gym maps you uploaded, without your name.

Signing in again with the same email starts a fresh account.